PRIVACY POLICY
1. Data protection at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any information that reasonably identifies or relates to you. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.
Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the legal notice on this website.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may be data that you e.g. enter into a contact form. Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure our website is presented correctly. Some of the data can be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right to obtain free-of-charge information about the origin, recipient and purpose of your stored personal data at any time. You also have the right to request this data be corrected, blocked or deleted. To do this and for any other questions you may have on the subject of data protection, you can contact us at any time at the address given in the legal notice. Furthermore, you have the right of appeal to the competent supervisory authority.
2. Hosting
We host the content of our website with the following provider: Strato
The provider is Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin (hereafter referred to as „Strato“).
When you visit our website, Strato collects various log files including your IP addresses. Further information can be found in Strato’s privacy policy: https://www.strato.de/datenschutz/.
The use of Strato is based on Art. 6 (1) f of the GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) a of the GDPR and § 25 (1) of TDDDG (Telecommunications Digital Services Data Protection Act), insofar as the consent includes the storage of cookies or access to information in the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Order processing
We have concluded an order processing contract (AVV) for the use of the above-mentioned service. This is a contract prescribed by data protection law, which guarantees that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3. General notes and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is any data that can be used to identify you personally. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. It is not possible to completely protect your data being accessed by third parties.
Information on the responsible body
The responsible body for data processing on this website is:
Normag GmbH
Werner-Reimers-Straße 2-4
61352 Bad Homburg
Phone: +49 6172 9306-0
E-mail: info@normag.de
The responsible body is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Storage duration
Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted after these reasons no longer apply.
General information on the legal basis for data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) a GDPR resp. Art. 9 (2) a GDPR, insofar as special categories of data are processed in accordance with Art. 9 (1) GDPR. In the event of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 (1) a GDPR. If you have consented to the storage of cookies or access to information in your device (e.g. via device fingerprinting), the data processing is also carried out on the basis of § 25 (1) TDDDG. Consent can be revoked at any time. If your data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) b GDPR. Furthermore, we process your data if this is necessary to fulfil a legal obligation on the basis of Art. 6 (1) c GDPR. Data processing may further be carried out on the basis of our legitimate interest according to Art. 6 (1) f GDPR. Information on the relevant legal basis in each individual case is provided in the following paragraphs of this privacy policy.
Recipients of personal data
As part of our business activities, we work together with various external organisations. In some cases, it is also necessary to transfer personal data to these external organisations. We only pass on personal data to external bodies if this is necessary for the fulfilment of a contract, if we are legally obliged to do so (e.g. passing on data to tax authorities), if we have a legitimate interest in passing on data in accordance with Art. 6 (1) f GDPR or if another legal basis permits the passing on of data. When using contract processors, we only pass on our customers’ personal data on the basis of a valid contract for order processing. In the case of joint processing, a joint processing agreement is concluded.
Withdrawal of your consent to data processing
Many data processing operations are only possible with your explicit consent. You can withdraw your given consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)
If data processing is based on Art. 6 (1) e or f GDPR, you have the right to object to the processing of your personal data at any time, on grounds relating to your particular situation; including profiling based on these provisions. You can find the respective legal basis on which processing is based in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims (objection pursuant to Art. 21 (1) GDPR).
If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such advertising, including profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be used for the purposes of direct advertising (objection pursuant to Art. 21 (2) GDPR).
Right of appeal to the competent supervisory authority
In the event that any data protection laws are broken, the data subject shall have the right to lodge a complaint with the competent supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
Right to data portability
You have the right to obtain a copy, for yourself or a third party, of the data we process automatically on the basis of your consent or in fulfilment of a contract in a common, machine-readable format. If you request data to be directly transferred to another responsible person, this can only be done if it is technically feasible.
Information, blocking, erasure
You have, within the framework of the applicable legal provisions, the right to obtain free-of-charge information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or erasure of this data. You can contact us at any time, if you have further questions on the subject of personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do this. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we generally need time to check this. For the duration of the review, you have the right to request that the processing of your personal data be restricted.
- If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of its erasure.
- If we no longer need your personal data, but you require it for the establishment, exercise or defence of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
- If you objected to processing pursuant to Art. 21 (1) GDPR, your interests and ours must be weighed. Until it is established whose interests prevail, you have the right to demand the restriction of processing of your personal data.
If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
SSL or TLS encryption
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site owners. You can recognise an encrypted connection when the address line of your browser changes from “http://” to ”https://” and by the lock icon in your browser toolbar. When SSL or TLS encryption is enabled, third parties cannot read the data you submit to us.
4. Data collection on our website
Cookies
Our websites use so-called “cookies”. Cookies are small data packets and do not cause any harm to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser. Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services). Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies can be used to evaluate user behaviour or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping basket function) or to optimise the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 (1) f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically faultless and optimised provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 (1) a GDPR and § 25 (1) TDDDG); the consent can be revoked at any time. You can set your browser to inform you about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for individual cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted, and you can find out which cookies and services are used on this website in this privacy policy.
Request by e-mail, phone or fax
If you contact us by e-mail, phone or fax, your request, including all ensuing personal data (name, nature of enquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent. This data is processed on the basis of Art. 6 (1) b GDPR, if your request is related to the fulfilment of a contract or is required to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 (1) f GDPR) or on your consent (Art. 6 (1) a GDPR), if this has been requested; consent can be revoked at any time. We will retain the data you provide on the contact form until its deletion is requested, your consent for storage is revoked, or the purpose for its storage is no longer applicable (e.g. after the handling of your enquiry has been completed). Mandatory statutory provisions – especially those regarding mandatory data retention periods – remain unaffected.